Support & serve customers

Zoho Desk

Openness note: REST API documented, plan level unclear. Self-serve CSV export up to 50k records. Monthly billing, cancel any time. Zapier plus Zoho's own Marketplace.

Gorgias

Openness note: API plan access unconfirmed. Ticket export to CSV on all Helpdesk plans. Monthly billing, cancel any time.

Tidio

Openness note: API on Plus and Premium plans. Single-transcript CSV export. Monthly or annual billing, change plans any time. On Zapier. Own integrations directory.

Help Scout

Openness note: API on paid plans (Standard and up). Own integrations directory (100+ tools). Listed on Zapier.

Zendesk

Zendesk is best for small and mid-sized businesses that need a real customer support system — not just a shared inbox.

Framer

Openness note: Server API in beta. Site download as HTML; CMS export to CSV or JSON by plugin. Monthly plans, cancel any time. Own Marketplace.

Front

Openness note: Core API on every plan. Data export on request through support. Monthly or yearly billing, cancel any time. On Zapier, with its own integrations directory.

LiveChat

Openness note: API call quota included on every plan. Report downloads and raw data export depend on plan. Monthly billing; cancel any time.

Chatfuel

Openness note: Public GraphQL API, plan access not stated. Paid plans cancel any time. On Zapier.

Freshdesk

Openness note: API on paid plans. Partial CSV/Excel ticket export. Monthly or annual billing. Zapier and own app marketplace.