Discover workflows that save your business time and money. See which tools work together and how to set them up.
6 automations found in Support & Serve Customers
When a customer messages in Intercom, agents see their deal stage, value, and history from Zendesk Sell in the sidebar. Better answers, faster resolution.
Improve support resolution time by 25% and prevent churn with better VIP service.
Saves ~2 hrs/week
When a visitor asks about your product in Intercom, their info creates a lead in Zendesk Sell. Sales follows up quickly without copying contacts between systems.
Capture 100% of sales-qualified chat leads and cut response time from hours to minutes.
Saves ~3 hrs/week
When a support agent opens an Intercom conversation, HubSpot data pulls in: deal stage, lifetime value, plan tier. Support prioritizes high-value customers.
Support agents instantly see customer value and deal status for faster, personalized responses.
Saves ~30 min/week
When a customer starts an Intercom conversation, a HubSpot service ticket is created. Support and sales share one view of every customer interaction.
Sales and support share a complete picture of every customer.
Saves ~35 min/week
Respond to Intercom customer messages without leaving Slack. Type a reply in the Slack thread and it gets sent back to the customer through Intercom.
Your average response time drops because anyone on the team can help customers without switching tools.
Saves ~1 hr/week
Posts a notification to your support channel whenever a new customer conversation starts in Intercom. Includes customer name, message preview, and direct link.
Customers get faster responses because your team sees new support requests the moment they arrive.
Saves ~40 min/week
Our AI Tech Advisor can walk you through implementation, or connect you with a STOA consultant for hands-on help.
