STOA's verdictRating 6.8 out of 10
LiveChat is a great fit if you run an e-commerce store or service business and want to chat with website visitors in real time to close more sales or answer support questions fast.
The chat widget is polished and easy to set up, and your team will be up and running in under an hour. The main downside is the price — at $20 per agent per month, costs add up quickly if you have more than a couple of people handling chats.
Six factors, weightedHow we rate
- SMB Fit 25%6.0 out of 10
The Essential plan is $19 a user a month billed annually, with a 14-day free trial, 50 live visitors tracked and 60 days of conversation history.
