Live chat widget for your website — talk to visitors in real time, answer questions, convert browsers to buyers.
Free tier for testing. $29/agent for unlimited chats is fair. AI chatbots locked behind custom-priced Pro plan is the main frustration.
The Live Chat plan without AI is $29 per agent a month, but the AI Website Agent plan is $400 a month billed annually, which is a big jump for a small team.olark.com
JavaScript API for the chat box (plan unconfirmed). CSV export of chat transcripts. Monthly plans cancel any time.
API, native apps, Zapier or Make, and which plan each one needs. Free, no sign-up.
Ask the AI Advisor about your own team, stack and budget. $5 a month.
Last researched: March 2026
You add the chat widget to your site and answer chats from a dashboard, and the homepage says you can build a preview in about a minute with no code.olark.com (source, opens in a new tab)
Live Chat without AI costs $29 per agent a month, while the AI Website Agent plan costs $400 a month billed annually, with extra human agents at $29 per agent a month.olark.com (source, opens in a new tab)
Olark connects natively to tools like Salesforce, HubSpot, MailChimp, Slack and Shopify, and its Zapier integration connects it with over 2,000 apps.olark.com (source, opens in a new tab)zapier.com (source, opens in a new tab)
Olark says 12,000+ businesses have used it since 2009, and its help pages offer chat with an Olark staff member on weekdays.olark.com (source, opens in a new tab)olark.com (source, opens in a new tab)
Source: Olark·Verified March 2026
Simple, focused tool that does live chat well
WCAG 2.1 AA accessibility — rare and valuable
Unlimited chats on paid plans — no per-conversation fees
Free tier for small operations
AI chatbots only on custom-priced Pro plan
PowerUp add-ons ($29-$99/month) push costs up
Fewer integrations than Intercom or Zendesk
No help desk or ticketing — chat only
Pro plan includes AI chatbots for automated conversations, smart routing, and automated responses. AI only on custom-priced Pro, not Standard.
Source: Olark·Verified March 2026
Olark documents a JavaScript API for controlling the chat box on your site, without stating which plans include it.
Admins can export chat transcript reports as CSV files from the Olark dashboard.
The monthly plan can be canceled at any time.
Zapier lists an Olark integration for connecting Olark to other apps.
Questions about Olark, or what to run with it? Grab a 15-minute chat. We don't sell software, so we have no stake in which one you use.
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