When a customer leaves a comment on your Facebook or Instagram post that needs a follow-up, Make creates a task in Todoist (a simple to-do list app) so nothing slips through. You get a clear action item with the customer's name and comment text attached.
Connect Meta Business Suite to Make using your Facebook Page access token
Set the trigger to fire when a new comment appears on your Facebook or Instagram post
Add a filter so only comments with specific keywords (like 'price,' 'available,' 'how much') create tasks
Connect Todoist to Make using your Todoist API token
Map the commenter's name, comment text, and post link to a new Todoist task
Test by posting a comment with a trigger keyword and confirming the task appears in Todoist
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Create a free accountFollow up on every flagged comment quickly and never lose a sales lead in the comments.
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