Follow up on every flagged comment within 24 hours and never lose a sales lead in the comments.
~45 min
Saved / wk
Easy
Setup
No AI
AI
When a customer leaves a comment on your Facebook or Instagram post that needs a follow-up, Make creates a task in Todoist (a simple to-do list app) so nothing slips through. You get a clear action item with the customer's name and comment text attached.
~45 min
Saved / Week
Easy to set up
Setup Complexity
No AI involved
AI Status
Step 1: Connect Meta Business Suite to Make using your Facebook Page access token
Step 2: Set the trigger to fire when a new comment appears on your Facebook or Instagram post
Step 3: Add a filter so only comments with specific keywords (like 'price,' 'available,' 'how much') create tasks
Step 4: Connect Todoist to Make using your Todoist API token
Step 5: Map the commenter's name, comment text, and post link to a new Todoist task
Step 6: Test by posting a comment with a trigger keyword and confirming the task appears in Todoist
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See PlansMeta Business Suite is best for small business owners who use Facebook and Instagram to reach customers. It gives you one place to post content, reply to messages, run ads, and see how your pages are doing — all without jumping between apps. You can schedule posts ahead of time, manage comments and messages from Facebook, Messenger, and Instagram together, and check audience insights to see what's working. It's free to use, though you'll spend money if you run paid ads through it.
Visual workflow automation connecting 3,000+ business apps. Build multi-step automations with branching logic, data transformation, and error handling — all by dragging and dropping on a visual canvas. Formerly Integromat. Free: 1,000 credits/month. Core: $9/month. Pro: $16/month. SOC 2 and GDPR compliant.
