When a new hire is confirmed in Greenhouse, Make creates a Jira ticket assigned to IT with all the equipment and account requirements pre-filled from the job offer data. A Slack notification goes to IT so they can start ordering equipment weeks before the start date. No more last-minute scrambles to get a laptop or badge ready on someone's first morning.
In Greenhouse, add custom fields for equipment type (laptop vs. desktop), remote vs. in-office, and software license needs.
Create a Jira project called 'IT Onboarding' with a standard ticket template that includes hardware, accounts, and badge fields.
In Make, build a scenario triggered when a Greenhouse offer is marked 'Accepted' that creates a Jira ticket with the new hire's name, start date, role, and equipment needs.
Add a Make step that sends a Slack message to the #it-requests channel linking to the new Jira ticket.
Test with a Greenhouse sandbox offer and verify the Jira ticket and Slack alert appear with correct field values.
Create a free account to get the steps written out for your tools, click by click.
Create a free accountEliminate first-day equipment surprises and save your IT team time on ticket creation for every new hire.
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