STOA's verdictRating 8.2 out of 10
If you need a simple, free way to collect customer feedback, take orders, or run surveys, Google Forms is hard to beat.
It's completely free, easy to set up in minutes, and automatically sends responses to Google Sheets — which saves you a ton of manual work. The big downside is that it looks basic and lacks advanced features like payment collection or conditional logic that more powerful tools offer.
Six factors, weightedHow we rate
- SMB Fit 25%8.0 out of 10
Forms is one of the applications included on every Google Workspace plan, which starts at $7 a user a month for the Starter tier, a price a small team can afford.
