Spot customer satisfaction trends in 5 minutes a week instead of spending 2 hours reviewing raw survey data.
~2 hrs
Saved / wk
Medium
Setup
No AI
AI
After a job or purchase, send customers a Google Form to rate their experience. Their responses flow into Google Sheets automatically, and you connect that sheet to a simple dashboard tool to see trends over time. You always know how happy your customers are without digging through spreadsheets.
~2 hrs
Saved / Week
Some setup required
Setup Complexity
No AI involved
AI Status
Step 1: Build a short feedback form in Google Forms (3-5 questions max)
Step 2: Turn on the built-in Google Forms setting to send responses to a Google Sheet
Step 3: Connect your Google Sheet to a dashboard tool like Metabase or Google Analytics
Step 4: Set up charts in your dashboard to show average ratings and response volume over time
Step 5: Share the dashboard link with your team so everyone can see results in real time
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See PlansFree form and survey builder in Google Workspace. Create questionnaires, quizzes, order forms, and feedback surveys in minutes. Responses auto-flow into Google Sheets. Completely free. Included with Google Workspace.
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