Birdeye is a reputation management and local marketing platform that helps businesses collect reviews, respond to customer feedback, and improve their online visibility.
Monitor and respond to reviews from 150+ sites in one dashboard
Send automated review requests via text and email
AI agents draft and send review responses in your brand voice
Sync business info across 50+ online directories for local SEO
Customer surveys help spot problems before they become negative reviews
Source: Birdeye·Verified March 2026
Source: Birdeye G2 Reviews·Verified March 2026
Birdeye positions itself as an agentic marketing platform. AI agents automatically respond to reviews in your brand voice. AI generates social media content for local relevance. Generative AI analyzes review and survey data to surface trends and insights.
Source: Birdeye·Verified March 2026
Birdeye is the gold standard for review and reputation management with powerful AI features. The challenge is the price — at $299/month minimum, it is a real commitment. If online reviews drive your business (restaurants, healthcare, home services), the investment pays for itself. For businesses where reviews matter less, there are more affordable options.
AI-generated training guides tailored to your team's size, skill level, and focus areas for Birdeye — coming in v0.3.2.
View our roadmap →We're building a review system so business owners like you can share real experiences with Birdeye.
Real workflows that use Birdeye to save time.
Last researched: March 2026
