Sales CRM with built-in calling, email, and SMS.
As a standalone CRM, HubSpot or Pipedrive offer more for similar pricing.
Sell Team is aimed at sales teams just starting out, but Zendesk will retire Zendesk Sell on August 31, 2027, so a small business that picks it now will need to move to another CRM.zendesk.com
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Last researched: March 2026
Sell Team is built for sales teams just starting out, with leads, contacts, and deals tracked in one place from the app.zendesk.com (source, opens in a new tab)
Plans step up from Sell Team to Sell Enterprise for more sales features, but Zendesk will retire the product on August 31, 2027, which limits how long you get value from setting it up.zendesk.com (source, opens in a new tab)support.zendesk.com (source, opens in a new tab)
Zendesk Sell has a listed integration on Zapier and a documented REST API for creating, reading, updating, and deleting leads, contacts, deals, and other Sell data.zapier.com (source, opens in a new tab)developer.zendesk.com (source, opens in a new tab)
Zendesk will retire Zendesk Sell and the Sell mobile app on August 31, 2027, and has partnered with Pipedrive, which offers migration tools for Sell customers.support.zendesk.com (source, opens in a new tab)
Openness is scored only from the vendor's own pages. Until it's checked, this rating uses the five other factors.
Source: Zendesk Sell·Verified March 2026
Native Zendesk Support integration gives sales full customer context
Built-in calling and email reduce tool switching
Visual pipeline with auto-logging reduces manual entry
Less compelling standalone vs HubSpot or Pipedrive
Limited marketing automation
AI capabilities lag behind competitors
