Efficy (former SumaCRM) — duplicate entry.
It offers a flexible set of contact and deal management tools, but pricing can get complicated and it's not as well-known or supported in the US market as competitors like HubSpot or Zoho. If you're based in the US, you'll likely find better-supported options at a similar price.
Questions about Efficy (former SumaCRM), or what to run with it? Grab a 15-minute chat. We don't sell software, so we have no stake in which one you use.
Grab a 15-minute chatAPI, native apps, Zapier or Make, and which plan each one needs. Free, no sign-up.
Ask the AI Advisor about your own team, stack and budget. $5 a month.
Last researched: March 2026
Openness is scored only from the vendor's own pages. Until it's checked, this rating uses the five other factors.
Source: Efficy·Verified March 2026
Flexible CRM that scales from small teams to larger organizations
Strong contact and deal pipeline management
European data compliance focus, good for GDPR-conscious businesses
Customizable to fit different sales workflows
Limited brand recognition and community support in the US market
Pricing is not transparent on the website
Steeper learning curve compared to simpler CRM tools
Fewer native integrations than major US-based competitors
