Full side-by-side comparison with strengths, weaknesses, pricing, and AI insights.
Add another tool (up to 4):
Practical analysis powered by AI — which tool actually fits your business?
Get an AI-powered breakdown of the real differences between 8x8 X Series — including a clear recommendation, hidden trade-offs, and scenario-based advice.
Requires a free account. Sign up in 30 seconds
8x8 X Series is an all-in-one business communications platform that brings together phone calls, video meetings, team chat, and contact center tools into a single system. If your small business juggles separate apps for calling customers, hosting video meetings, and managing a support line, 8x8 replaces all of them with one unified platform that works on your desk phone, computer, or mobile device. 8x8 is built for businesses that need reliable phone service with professional features like auto-attendants, call queues, ring groups, and voicemail-to-email. It also includes a full contact center solution with omnichannel routing (voice, chat, email, SMS) and workforce management tools, so growing teams can handle customer support without bolting on a separate system. The platform stands out with its global calling coverage across 50+ countries, strong uptime guarantee (99.999%), and deep integrations with tools like Microsoft Teams, Salesforce, and other CRMs. 8x8 is trusted by over 3 million business users worldwide.
A STOA consultant can help you evaluate these tools based on your specific business needs and walk you through implementation.
Talk to STOA8x8 X Series is a strong pick for SMBs that need phone, video, and contact center capabilities in one package — especially if you have a distributed team or international calling needs. However, the lack of transparent pricing and the complexity of the platform mean it is better suited for businesses with 15+ employees who have outgrown simpler tools like Google Voice or Zoom Phone.
