STOA's verdictRating 6.9 out of 10
Capsule CRM is a great fit for small service businesses that want a simple, clean way to track contacts, deals, and follow-ups without getting overwhelmed.
The interface is easy to learn and the free plan works well for very small teams, but you'll hit limits quickly if you need advanced reporting or deep marketing automation. At $18 per user per month for the Starter plan, it's reasonably priced but not the cheapest option out there.
Six factors, weightedHow we rate
- SMB Fit 25%6.0 out of 10
The free plan covers up to 2 users and 250 contacts, and paid plans add more contacts and pipelines, which fits a very small team starting out.
