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Grab a 15-minute chat. Sometimes the answer is to build the missing piece next to what you run.
Zapier Agents is built for small business owners who want AI to handle multi-step tasks across their apps—without writing code. You set up an agent that can browse the web, look up data, send emails, update your CRM, and more, all on its own. It works on top of Zapier's existing 8,000+ app connections, so your agent can reach tools you already use. If you're comfortable with Zapier's core platform, Agents is the next step toward putting real work on autopilot.
Agents use AI to make decisions, take autonomous multi-step actions across connected apps, and handle tasks like lead qualification, email replies, and customer support without manual triggers. The platform also includes AI fields, Zapier Copilot for building workflows, and AI-powered data enrichment.
Best for small business owners already on Zapier who want to move from simple automations to AI that can actually make decisions and take action. The big win is access to 8,000+ app integrations right out of the box—no extra setup. The catch is that useful agent behavior requires a paid plan, and task limits can add up fast once agents start running frequently.