Pick two. The table shows their rating, their Openness score and the facts behind it, each from the vendor's own pages.
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Salesforce Starter is best for small businesses with 1-25 employees that want one place to manage sales, customer service, marketing, and even a basic online store. At $25 per user per month, it brings the world's most recognized CRM into a price range that works for growing teams. You get tools to track leads, close deals, send marketing emails, handle customer support cases, and accept payments — all in one app. It also includes built-in AI to help draft follow-up emails and surface next steps so your team spends less time on busywork.
Starter includes Salesforce's Agentforce AI, which can draft follow-up emails, summarize customer support cases, and surface recommended next steps for open deals. These features are built in — no extra setup required.
Salesforce Starter is a strong pick for small businesses that have outgrown a spreadsheet or basic contact manager and want sales, service, marketing, and commerce under one roof. The biggest pro is that you get a proven, scalable platform with real AI features at $25 per user per month. The biggest con is that it can feel like a lot to learn — setup takes time, and costs add up quickly once your team grows or you need more advanced features.
