Pick two. The table shows their rating, their Openness score and the facts behind it, each from the vendor's own pages.
Want to compare general tools, like two CRMs or two project tools? Every tool page has a Compare button, with no limit.
Grab a 15-minute chat. Sometimes the answer is to build the missing piece next to what you run.
Freshsales documents a REST API for reading, adding, modifying and deleting CRM data, but the developer docs do not state which pricing plans can access it. developers.freshworks.com, checked 6 Oct 2026 (opens in a new tab)
On every plan, you can build a report on contacts, deals, accounts or other records and export it to CSV. crmsupport.freshworks.com, checked 6 Oct 2026 (opens in a new tab)
Freshsales offers monthly billing, with a lower rate for annual billing. freshworks.com, checked 6 Oct 2026 (opens in a new tab)
Zapier lists a Freshsales Classic integration for managing accounts, contacts, deals, leads and tasks. zapier.com, checked 6 Oct 2026 (opens in a new tab)
API plan access unconfirmed. CSV export of contacts, deals and accounts. Monthly billing available.
Free plan availableFree plan
Freshsales is a sales CRM built for small and mid-sized teams who want to track leads, manage deals, and close more business without a steep learning curve. You get a full view of each contact, tools to run email campaigns, and a visual pipeline to see exactly where every deal stands. Freddy AI, Freshworks' built-in AI assistant, helps you spot your best leads and suggests next steps so your team focuses on the right opportunities. It works especially well if you already use other Freshworks products like Freshdesk or Freshchat.
Freddy AI scores your leads and deals based on engagement signals so you know who to focus on first. It can also write sales emails and surface insights to help your team move deals forward faster.
Freshsales is a solid pick for small sales teams that want a clean, easy-to-use CRM with real AI features built in. The biggest pro is how quickly you can get up and running — the interface is intuitive and the free plan gives you a real taste of the tool. The main downside is that the most useful AI features and deeper automation are locked behind higher-tier plans, so costs can climb as your team grows.
