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CrazyEggFind & Win Customers

STOA rating

5.8 / 10

Openness

OPENNESS 6/10API 2/3 · Export 2/3 · Contract 1/2 · Integrations 1/2

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Crazy Egg publishes a documented Conversion Tracking API to record conversions from your own servers or apps, but the documentation does not state which account plans can use it. support.crazyegg.com, checked 7 Oct 2026 (opens in a new tab)

Your data

You can export a heatmap's List Report to CSV yourself; Crazy Egg says it is the only heatmap report that exports to CSV. support.crazyegg.com, checked 7 Oct 2026 (opens in a new tab)

Contract

Plans renew automatically at the end of each term, and you cancel before the renewal to avoid the next cycle's fees. crazyegg.com, checked 7 Oct 2026 (opens in a new tab)

Openness note

Conversion Tracking API; plan access unstated. CSV export of the heatmap List Report. Annual plans that renew unless you cancel first. On Zapier.

What it does

Crazy Egg shows you exactly how visitors interact with your website through heatmaps, scroll maps, and session recordings. You can see where people click, how far they scroll, and where they drop off — then run A/B tests to fix what is not working. Simple setup with a single script tag — no developer required. Built-in A/B testing lets you try different page versions and measure which converts better. Pricing starts at $29/month. No free tier.

Strengths

Visual reports are easy to understand even without analytics experience
Helps find and fix exact spots where visitors get stuck or leave
A/B testing included — act on what you learn immediately
Affordable compared to enterprise tools like Hotjar or FullStory
Quick setup — start collecting data within minutes

Weaknesses

Traffic limits on lower plans can be tight for growing websites
Session recordings lack advanced filtering vs dedicated tools
A/B testing basic — complex multivariate tests need a separate tool
Interface design feels dated compared to newer competitors

Key features

Heatmaps show where visitors click, move their mouse, and pay attention
Scroll maps reveal how far down people actually read before leaving
Session recordings let you watch real visitor journeys to spot friction
Built-in A/B testing lets you try different page versions
Simple setup with a single script tag — no developer required

AI features

AI-generated recommendations analyze heatmap and recording data to suggest specific changes for improving conversions. Auto-generates A/B test variations based on page performance patterns.

STOA verdict

Crazy Egg is one of the most practical tools a small business can add. If you wonder why visitors are not clicking your buttons or filling out forms, heatmaps and recordings give you the answer in minutes. Built-in A/B testing means you can fix problems without a second tool.