C-Desk

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Feature	C-Desk
STOA Rating	6.5
Description	C-Desk is a free, web-based helpdesk and service desk platform that goes beyond IT support. It helps your team manage service requests, track assets, handle customer inquiries, and organize internal communication — all from one central system that works across departments like IT, HR, and admin. The platform includes project management, task tracking, internal chat, notice boards, and even extras like a photo gallery and birthday calendar that work like a mini intranet. C-Desk is free for core features. Paid support is available at ~$200/year.
Strengths	•Completely free core plan with no user limits •Covers multiple departments — IT, HR, and admin — in one tool •Includes asset tracking, project management, and internal chat •Paid support is very affordable at around $200/year •Works as a lightweight intranet with notice boards and team features
Weaknesses	•Outdated interface that feels less polished than modern competitors •Limited integrations with popular third-party business tools •No AI or automation features to speed up ticket handling •Small community and limited documentation compared to major helpdesk platforms
Key Features	•Manage service requests and support tickets across IT, HR, and admin teams •Track company assets and equipment in a central system •Communicate internally with built-in chat and notice boards •Organize projects and tasks without needing a separate tool •Access extras like a photo gallery and birthday calendar for team culture •Free to use for core features, with optional paid support for $200/year
Pricing	Free tier available Free Tier
Best For	All industries
AI Features	None
Categories	Support & Serve Customers
STOA Verdict	C-Desk is best for very small businesses or nonprofits that need a basic helpdesk and internal communication tool without spending a dime. The completely free core plan is a real standout, giving you ticket management, asset tracking, and even a simple intranet — all in one place. The downside is that the interface feels dated and it lacks the polish and integrations you'd get from modern tools like Freshdesk or Zoho Desk.
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C-Desk

6.5

C-Desk is a free, web-based helpdesk and service desk platform that goes beyond IT support. It helps your team manage service requests, track assets, handle customer inquiries, and organize internal communication — all from one central system that works across departments like IT, HR, and admin. The platform includes project management, task tracking, internal chat, notice boards, and even extras like a photo gallery and birthday calendar that work like a mini intranet. C-Desk is free for core features. Paid support is available at ~$200/year.

Strengths

•Completely free core plan with no user limits
•Covers multiple departments — IT, HR, and admin — in one tool
•Includes asset tracking, project management, and internal chat
•Paid support is very affordable at around $200/year
•Works as a lightweight intranet with notice boards and team features

Weaknesses

•Outdated interface that feels less polished than modern competitors
•Limited integrations with popular third-party business tools

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C-Desk

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Key Features