Save 2 hours/week on reporting and spot your top 3 support issues in under 10 minutes.
~2 hrs
Saved / wk
Easy
Setup
No AI
AI
After each Tidio chat ends, the key details — customer name, question, and outcome — get added as a new row in Google Sheets. You get a simple log you can review every week to spot common questions and improve your support. No manual copy-paste needed.
~2 hrs
Saved / Week
Easy to set up
Setup Complexity
No AI involved
AI Status
Step 1: Connect Tidio to Make using your Tidio API key
Step 2: Set the trigger to fire when a Tidio conversation is closed
Step 3: Create a new Google Sheets spreadsheet with columns for date, customer name, email, chat summary, and resolution
Step 4: Map the Tidio conversation fields to the correct columns in your sheet
Step 5: Test by closing a chat and confirming a new row appears in your spreadsheet
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