After each Tidio chat ends, the key details — customer name, question, and outcome — get added as a new row in Google Sheets. You get a simple log you can review every week to spot common questions and improve your support. No manual copy-paste needed.
Connect Tidio to Make using your Tidio API key
Set the trigger to fire when a Tidio conversation is closed
Create a new Google Sheets spreadsheet with columns for date, customer name, email, chat summary, and resolution
Map the Tidio conversation fields to the correct columns in your sheet
Test by closing a chat and confirming a new row appears in your spreadsheet
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